Refund Policy

This Refund Policy applies to purchases of CampusCore Premium, operated by Campus core.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation needed.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle.com. To request one:

• Visit paddle.net and enter the email address you used at checkout, or
• Contact us through the contact page and we will pass your request to Paddle.

Approved refunds are returned to your original payment method. Timing depends on your bank or card issuer, but is usually within 5–10 business days.

Cancelling your subscription

You can cancel your Premium subscription at any time from your account. Cancelling stops future renewals; you keep access to Premium until the end of the billing period you have already paid for. Cancelling on its own is not a refund request — use the steps above if you also want your money back.

Renewals

If a renewal charge was unexpected, contact us or Paddle and we will look at it in good faith. We generally refund a recent renewal that you did not intend to make.

Your statutory rights

This policy is in addition to any rights you have under consumer law in your country, including any statutory right of withdrawal. Full payment and refund mechanics are governed by Paddle's Refund Policy and Buyer Terms.